BUYER QUESTIONS
Useful details, before you enquire.
01What is the minimum order quantity?+
The pad trade minimum is 120 pieces; text printing starts at 1,000 pads. Abrasive-paper trade enquiries start at 100 sheets. Mixed-grit eligibility and below-minimum sample enquiries need confirmation.
02Can I order samples?+
Send a sample enquiry with the grits, quantity and destination. Availability, sample pricing and freight require confirmation; no free-sample offer is assumed.
03Can I request printed branding?+
Text printing has an indicative selling addition of CNY 0.30 per pad, from 1,000 pads. Artwork, print feasibility, position, colour and any setup or packing charges require a written quotation. New formulations and custom structures are not confirmed options.
04Are shipping and tax included?+
Freight, export packing, taxes, duties and other agreed services are quoted separately. Your quotation specifies which party pays each charge; product prices are not delivered-duty-paid prices.
05How long does delivery take?+
Dispatch and transit timing are confirmed for your quantity, customisation and destination. No fixed international delivery promise is made before the shipping route is agreed.
06Are the displayed currencies transaction prices?+
CNY is the selling-price basis. Other currencies are dated indicative conversions. The final written quotation specifies currency, validity, payment terms and the complete charge scope.
07How do I choose the correct grit?+
Tell us the stone, equipment, existing process and finish you need. The eight listed grit labels are 50, 100, 300, 500, 800, 1000, 2000 and 3000. Confirm suitability and operating parameters with the supplier, and evaluate samples before changing your process.
08Does sending an enquiry place an order?+
No. The form prepares a WhatsApp draft for you to review and send. An order is accepted only after a written quotation and its commercial terms are agreed.
